The MD Anderson Cancer Center is a near flawless machine bringing all its resources to focus on the individual in the spotlight. Today it was me!
When the newcomer arrives at the main entrance reception desk, a printout is prepared with the individualized appointment schedule for the day, including location and description of events that will occur at each stop.
The miracle is that when you arrive at your destination, they expect you, know who you are and what needs to be done before they pack you off to your next appointment. The professional staff appears with your case history on the computer monitor located in each exam room, and enters the data you provide verbally on the spot. Your films and written reports have already been scanned into your data record ready for viewing. All this has been reviewed by each professional. So when you see them, their medical questions are minimal and focused, leaving time for a glimpse of bedside manner, even wry humor.
All done in two languages and no language. Every area is identified by an organic design such as a fish or a flower. Before you know it, you won’t even have to travel to Houston, just speak into your communicator: “Beam me up, Scotty!”
They continue to find me a “rara avis.” Diagnosis promised for Thursday’s appointment. More at that time.
Copyright 2007
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